Cancellation & Refund Policy

Customers may cancel an order up to the cancellation deadline displayed for their location/order.

Once harvesting, processing or packing of the order has commenced, cancellation may not be permitted.

Any eligible refund arising from an approved cancellation will be processed through the applicable payment method, subject to the Refund Policy.

Our products are fresh and naturally grown. As they are minimally processed and may not contain chemical preservatives, their appearance, size and shelf life may naturally vary.

If a product is received in a damaged, spoiled or unacceptable condition, the customer must report the issue within 12–24 hours of delivery, along with clear photographs of the product, through the website/app or the designated WhatsApp/contact channel.

After verification, Phadke Organic Farm may, at its discretion:

• provide a replacement in the next eligible delivery; or
• provide a refund/cashback to the original payment method or applicable method.

Approved online refunds are generally processed within 3–5 business days, subject to the payment gateway and banking timelines.

For questions, order-related assistance, complaints or support, please contact:

Phadke Organic Farm
Contact Person: Anushree / Amit Phadke
Location: Koregaon, Satara, Maharashtra
Phone:  +91 9423992088
Email: PhadkeOrganicCustomercare@gmail.com