Effective Date: 1 Oct 2026
Phadke Organic Farm (“we”, “us”, “our”) sells fresh, naturally grown farm produce and related products through www.phadkeorganic.com ( the “Website”). This Privacy Policy explains what personal information we collect when you browse the Website or place an order, how we use and protect it, and the choices you have. By using the Website or placing an order, you agree to this Policy.
Your privacy is important to us. This Privacy Policy explains how information may be collected, used, stored, and protected when you visit or use this website.
By accessing or using this webapp/website, you acknowledge and agree to the practices described in this Privacy Policy.
1. Information We Collect
This website may collect information that you voluntarily provide while using certain features or services, such as when you submit an enquiry, forms, feedback, or other communication.
Depending on how the website is used, information provided voluntarily may include details such as your name, email address, telephone/mobile number, address/location and any other information you choose to provide.
Payment information: When you pay online, you enter your card, UPI, netbanking or wallet details on payment gateway’s secure payment page. We do not collect or store your card number, CVV, UPI PIN or netbanking credentials. We only receive the payment status, transaction ID and amount needed to confirm your order and process any refund as per policies.
The website may also automatically collect certain technical and usage information, such as browser type, device information, operating system, approximate location, IP address, pages visited, referring website, and general information about how the website is accessed and used.
Such information may be collected through standard web technologies, including cookies and similar technologies.
2. How We Use Information
Information collected through the website may be used for purposes including:
- Providing, maintaining, and improving the website.
- Responding to enquiries, requests, or communications.
- Providing information or services requested through the website.
- Understanding website usage and improving user experience.
- Monitoring website performance, security, and functionality.
- Detecting, preventing, and addressing technical issues, misuse, or security concerns.
- Complying with applicable legal and regulatory requirements.
- Carrying out other purposes that are reasonably necessary for operating and maintaining the website.
We do not use/sell the personal information for purposes that are incompatible with the purpose for which it was provided, except where permitted or required by applicable law.
We share your info only where its needed to run our business:
– Payment gateway for processing online payments and refunds as per policies.
– Delivery partners: Info like, your name, phone number and delivery address, etc so that your order can be delivered appropriately.
– Legal and safety reasons: where required by law, court order or a lawful request from a government authority, or to protect our rights, users or the Website.
3. Cookies and Similar Technologies
This website may use cookies and similar technologies to provide essential functionality, remember preferences, understand website usage, and improve the overall user experience.
Cookies are small data files that may be stored on your device when you visit a website.
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or availability of some features of the website.
4. Third-Party Services
The website may use third-party services or technologies for purposes such as website analytics, security, hosting, performance monitoring, embedded content, communication, or other website-related functionality.
These third parties may process information in accordance with their own privacy policies and terms. We do not control the privacy practices of third-party services and recommend reviewing their respective policies where appropriate.
Third-party content or services available through the website may also be subject to the terms and privacy practices of the respective third parties.
5. Information Sharing and Disclosure
We do not sell or rent personal information to third parties.
Information may be disclosed where reasonably necessary to operate the website, provide requested services, maintain website functionality, protect the website and its users, or comply with applicable laws, regulations, legal processes, or lawful requests from competent authorities.
Information may also be shared with service providers or other parties who assist with website hosting, maintenance, security, analytics, communication, or other legitimate website operations, subject to appropriate safeguards where applicable.
6. Data Security
Reasonable measures are taken to protect information from unauthorized access, alteration, disclosure, misuse, or destruction.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. Accordingly, absolute security of information cannot be guaranteed.
7. Data Retention
Information may be retained only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling legitimate business, operational, legal, regulatory, security, or record-keeping requirements.
When information is no longer required, reasonable measures may be taken to securely delete, anonymize, or otherwise dispose of it, subject to applicable legal requirements.
8. External Links
This website may contain links to external websites, platforms, or resources operated by third parties.
We are not responsible for the privacy practices, content, security, or policies of external websites. Users are encouraged to review the privacy policies of such websites before providing any personal information.
9. Children's Privacy
This website is not intended to knowingly collect personal information from children where such collection is restricted by applicable law.
If information relating to a child is believed to have been provided without appropriate authorization, reasonable steps may be taken to address the matter in accordance with applicable requirements.
10. Your Privacy Choices
Depending on applicable law, you may have certain rights concerning your personal information, which may include the right to request access to, correction of, deletion of, or restriction of certain uses of your personal information.
You may also have rights relating to consent, withdrawal of consent, or objection to certain processing activities, where applicable.
Requests relating to personal information may be considered subject to applicable laws, verification requirements, and legitimate exceptions.
11. Accuracy of Information
Users are responsible for ensuring that information voluntarily provided through the website is accurate and reasonably up to date.
We are not responsible for consequences arising from inaccurate, incomplete, or misleading information voluntarily submitted by users.
12. Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in website functionality, technology, applicable requirements, or privacy practices.
Any updated version will be made available through the website. Continued use of the website after an update may constitute acknowledgement of the revised Privacy Policy to the extent permitted by applicable law.
13. Applicable Law
This Privacy Policy is intended to be interpreted and applied in accordance with applicable laws and regulations governing privacy and data protection.
Where specific legal rights or obligations apply to a particular user, those rights and obligations will be determined in accordance with the applicable law and circumstances.
14. Contact and Privacy Requests
For privacy-related questions, concerns, or requests regarding information submitted through this website, users may use the available contact or communication channels provided on the website.
We will make reasonable efforts to review and respond to legitimate privacy-related requests in accordance with applicable requirements.
15. General Disclaimer
While reasonable efforts are made to maintain the accuracy and security of information and website operations, no representation is made that the website will always be uninterrupted, completely secure, error-free, or free from unauthorized access.
Use of the website is subject to the applicable terms, conditions, and policies governing its use.
By continuing to use this website, you acknowledge that you have read and understood this Privacy Policy.
For questions, order-related assistance, complaints or support, please contact:
Phadke Organic Farm
Contact Person: Anushree / Amit Phadke
Location: Koregaon, Satara, Maharashtra
Phone: +91 9423992088
Email: PhadkeOrganicCustomercare@gmail.com